Privacy Policy

1. Introduction

MediaServices ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation services and visit our website.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and login credentials when you create an account.
• Payment Information: Billing details processed through our secure third-party payment providers. We do not store full payment card numbers.
• Usage Data: Information about how you interact with our services, including assistant configurations and workflow data.
• Technical Data: IP address, browser type, device information, and cookies for service optimization.
• Communication Data: Records of correspondence when you contact our support team.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our automation services
• Configure and optimize your assistants
• Process transactions and manage your subscription
• Communicate with you regarding updates, support, and service changes
• Ensure the security and integrity of our platform
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party platforms used to build and manage automation solutions, bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security audits. All account access is provided via secure, account-based login.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

8. Cookies

We use essential cookies to ensure the proper functioning of our website and services. Analytics cookies may be used to understand usage patterns and improve our platform. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out through our contact page.